Refund Policy

At Kaptaan Business Solutions, we strive to provide the best consultation and training services to our clients. However, we understand that sometimes circumstances may change, and you may need to cancel your booking or request a refund for our online training courses. Please read our refund policy carefully before making a booking or purchasing a course.

Consultation Charges:
All consultation bookings are charged at a flat rate, and no refunds will be provided once the consultation has been completed. In case you need to reschedule your consultation, please contact us at least 24 hours prior to your scheduled appointment time, and we will do our best to accommodate your request.

Online Training Courses:
We offer a range of digital downloads and training videos for online courses. Due to the nature of these products, we do not offer refunds once the purchase has been made. Please ensure that you carefully read the course description and check the compatibility of the course with your device before making the purchase.

Exceptions:
In rare cases where there are technical issues with the online course or the course materials, please contact us within 72 hours of the purchase, and we will work with you to resolve the issue. If we are unable to resolve the issue, we may offer you a refund or an alternative course of equal value.

We reserve the right to change our refund policy at any time without prior notice. If you have any questions or concerns regarding our refund policy, please feel free to contact us at [contact email/phone number].

Thank you for choosing Kaptaan Business Solutions for your consultation and training needs.